The Timeline report is a report at the top of the Reporting screen. It organizes data into bars for easy comparison. The bars on the chart represent the number of calls for the group you selected.
The values you configure in the Reporting Panel determine the scope of the data you see on the Timeline report. You can also choose how to group the units of data using the drop-down menu at the top of the report. The chart includes a bar for each unit you choose. You can choose the following options:
- Auto: The Reporting screen chooses the best option based on the scope of the report
- By Year: Each bar contains 1 year's worth of calls
- By Month: Each bar contains 1 month's worth of calls
- By Week: Each bar contains 1 week's worth of calls
- By Day: Each bar contains 1 day's worth of calls
- By Hour: Each bar contains 1 hour's worth of calls
- By Minute: Each bar contains 1 minutes' worth of calls
When you hover your mouse over a bar, an overlay appears with the specific information.