Amanda Cross

Nobody likes spam calls. Unwanted, unsolicited calls from companies or scammers are a time-wasting annoyance for anybody, but for your Ringba numbers they're especially bad since they waste your mo...

When you purchase a number with Ringba, you want a number that has not recently been used by another company. Recently used number could still be dialed by people attempting to contact the previous...

This article describes the steps you take in the Ringba user interface to generate an API token. An API token is a unique string that you include in your API code to prove your identity. Ringba use...

Stir/shaken attestation is a technology standard developed by industry experts to combat the rise in fraudulent robocalls and illegal phone number spoofing. It has a three-level system to categoriz...

The Target Dial Insights tool is a special report under your Insights tab. The Target Dial Insights screen shows an overview of how many dials, no answers, busy, error, and connected calls each tar...

This article contains example code snippets to get you started creating JS nodes in your call flows. The JS node is a powerful tool. It lets you add a snippet of JavaScript to do things like proces...

Webhooks are a convenient tool for getting conversion information about calls from your buyers into your account programmatically. A webhook is an endpoint you create in Ringba so outside systems, ...

The call flows canvas is a sophisticated and powerful tool for designing the workflow for your inbound calls. The flexibility of calls flows means you can customize your call flow to match your exa...

This article describes the call recording feature. Admin users can enable call recording for each call flow or campaign, and can disable call recording for particular targets. This article contains...

If you have noticed that you are receiving plenty of calls, but your dashboard says Number Pool Miss for a high number of them, you are missing out. These calls may be successful, but you aren't ge...