Amanda Cross

When routing calls to a SIP target, you might need to pass additional information along with the call, such as campaign data, caller details, or internal identifiers. Ringba lets you attach custom ...

This article answers the common questions asked about Targets. This article contains the following sections: How can I send button pushes to a target that requires using their IVR to connect to an ...

You cannot request Instant Caller Profile (ICP) data directly for arbitrary phone numbers or past calls. However, as long as ICP was enabled when the call arrived, you can access that data later. W...

TCPA Shield is a feature in Ringba to check phone numbers against a list of known litigators and settlement seekers. You can use TCPA Shield in three ways: Enable TCPA Shield in your Ringba campaig...

TCPA Shield is a feature in Ringba to check phone numbers against a list of known litigators and settlement seekers. You can use TCPA Shield in three ways: Enable TCPA Shield in your Ringba campaig...

TCPA Shield is a feature in Ringba to check phone numbers against a list of known litigators and settlement seekers. You can use TCPA Shield in three ways: Enable TCPA Shield in your Ringba campaig...

You need an account balance with Ringba so the system can cover incremental costs of using the software. For example, the per-minute call fees, TCPA Shield requests, and transcribing call recording...

It's rare, but sometimes calls do not end properly and continue to appear in your account as if the call were still in progress, or "live." If this happens to you, it is easy to fix. Simply use the...

This article contains answers to the questions asked during the April 7, 2026 webinar on Ringba X. Couldn't make it or want a refresher? Check out the webinar recording!This article contains the fo...

These are the answers to the questions asked during the Q&A session of the InteractiveVoice Agent: Say It, Don’t Press It webinar on Tuesday, June 23, 2026. Couldn't make it or want a refresher? Ch...