Amanda Cross

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Activity overview

Latest activity by Amanda Cross
  • Amanda Cross created an article,

    How do I find my MFA code?

    After you enter your username and password, a screen appears where you enter your MFA code:   Here's how you find the MFA code to enter: On your mobile device (your smartphone), open the authent...

  • Amanda Cross created an article,

    Switching Accounts in Ringba

    Some users have access to multiple Ringba accounts. For example, a publisher user might have relationships with multiple brokers and so be a have publisher user in each of their accounts. If you ha...

  • Amanda Cross created an article,

    Outsmarting Spam Calls

    Nobody likes spam calls. Unwanted, unsolicited calls from companies or scammers are a time-wasting annoyance for anybody, but for your Ringba numbers they're especially bad since they waste your mo...

  • Amanda Cross created an article,

    How does Ringba ensure the integrity of numbers it assigns to Ringba accounts?

    When you purchase a number with Ringba, you want a number that has not recently been used by another company. Recently used number could still be dialed by people attempting to contact the previous...

  • Amanda Cross created an article,

    API Access Tokens

    This article describes the steps you take in the Ringba user interface to generate an API token. An API token is a unique string that you include in your API code to prove your identity. Ringba use...

  • Amanda Cross created an article,

    What is Stir/Shaken Attestation?

    Stir/shaken attestation is a technology standard developed by industry experts to combat the rise in fraudulent robocalls and illegal phone number spoofing. It has a three-level system to categoriz...

  • Amanda Cross created an article,

    Target Dial Insights

    The Target Dial Insights tool is a special report under your Insights tab. The Target Dial Insights screen shows an overview of how many dials, no answers, busy, error, and connected calls each tar...

  • Amanda Cross created an article,

    JS Node Examples

    This article contains example code snippets to get you started creating JS nodes in your call flows. The JS node is a powerful tool. It lets you add a snippet of JavaScript to do things like proces...

  • Amanda Cross created an article,

    Why didn't my webhook convert?

    Webhooks are a convenient tool for getting conversion information about calls from your buyers into your account programmatically. A webhook is an endpoint you create in Ringba so outside systems, ...

  • Amanda Cross created an article,

    Building Excellent Call Flows

    The call flows canvas is a sophisticated and powerful tool for designing the workflow for your inbound calls. The flexibility of calls flows means you can customize your call flow to match your exa...