The Voicemail Node can be used to provide the caller with a way to leave a message. This can trigger a notification to the account administrator. The voicemail message will be recorded if the recording settings is on and can be listened in the reporting page like other regular calls.

• Node Name: A label that will be populated on top of the node with the selected name. This information will be available in the call reporting.
• Timeout (sec): The amount of time the Target has to answer before Ringba marks the call as a No Answer.
• Max length (sec): The maximum length of a recording in seconds.
• Finish on Key: Stop recording when the caller presses this key.
• Play beep: Play a beep before recording.
• Email notification: Send an email notification if the caller leaves a message
• Message: Play a message to the caller.

Adding a Play/Say message to the Voicemail node

Nodes with audio selection allow you to upload a file or enter text to be played. A play icon appears on the node allowing you to listen to the uploaded file. Playing back entered text is not an option at this time.

For the Play option:

• Plays: The number of times the recorded message is reproduced.
• File: The audio file that will be used (.mp3 or .wav). Files can be accessed from the Manage Media section under Call Flows.

For the Say option:

• Plays: The number of times the recorded message is reproduced.
• Voice: The type of voice that will be used.
• Language: The language of the text that will be converted to speech.
• Text: The message that you want to be converted into speech.