The Go To node is used when you want the call to go to a certain node that is already in the flow. You select the node the call goes to when the caller reaches that point in the call flow.
- Node Name: Enter a label to appear at the top of the node on the canvas. This information is also available in the Call Details Report.
Tip: Enter a descriptive name to help you differentiate this dial node from other dial nodes when you are troubleshooting or reviewing the reporting later. - Count: Enter the maximum number of times a call can pass through this node. Configuring this limit avoids infinity loops. For example, if you enter 3, Ringba hangs up the call if the call goes back to this Go To node three times.
- Go To Node ID: Click the Select Node button to choose which node to go to. See the Selecting a Node section later in this article.
Selecting a Node
When you click the Select Node button, the call flow canvas changes to show you which nodes are available to select.
Click the node you want to go to. A dashed line appears between the Go To node and the node you selected.