The Play node plays a message to the caller when added to the call flow.

• Node Name: A label that will be populated on top of the node with the selected name. This information will be available in the call reporting.

Adding a Play/Say message to the Play node

Nodes with audio selection let you upload a file or enter text to be played. A play icon appears on the node allowing you to listen to the uploaded file. Playing back entered text is not an option at this time.

For the Play option:

• Plays: The number of times the recorded message is reproduced.
• File: The audio file that will be used (.mp3 or .wav). After you upload a file in this field, you can access your audio files by clicking Call Flows > Manage Media.
  Note: The maximum file size for the audio file is 40 MB. 

For the Say option:

• Plays: The number of times to play the recorded message.
• Voice: The type of voice that will be used for speech.
• Language: The language of the text that will be converted to speech.
• Text: The text to be displayed. The message that will be turned into a speech.