Your password is the first line of security to prevent unauthorized access to your account. You enter your email address and secret password when you log in to Ringba to prove you are authorized to access your account. You also enter a code from your multi-factor authentication app for an added layer of protection.  

Note: If you enter an incorrect password three times, you must wait 15 minutes before you can try again.

Update Your Password in Ringba

If you are already logged in to Ringba and have your password, you can update it from within the application. Use the following steps to update your Ringba password from inside Ringba:

1. Navigate to Settings > Profile.
   
   The Profile screen appears.
2. Scroll to the Change Password section and complete the fields.
3. Click Change Password to activate your new account password.

Reset Your Password from the Login Page

If you have forgotten your password, you can resent it from the login page. You must have access to the email account you use to log in. Use the following steps to reset your Ringba password from the login page:

1. Go to the login page: https://app.ringba.com
2. Click Reset Password.
3. Enter your login email and click Reset.

Ringba sends an email to your email address with with instructions for completing the password reset process. When you complete the steps, you can return to the login page and log in with your email address and new password.