Amanda Cross
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Recent activity by Amanda Cross-
Identifying Duplicate Calls
Ringba identifies a call as a duplicate if it comes from a caller ID that previously called into the campaign in the last 365 days. If a call meets this criterion, Ringba applies an isDuplicate=yes...
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Everflow
Everflow is a partner marketing platform for companies to grow their business with partnerships, tracking, attribution, and analytics. Combined with Ringba's powerful call tracking technology, you ...
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Pixel Node
The Pixel node gives you the ability to send and fire pixels based on the call flow. For example, you can use this node to fire a pixel if the dial node fails and include specific information about...
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Inbound Data Enrichment (IDE)
You use Ringba’s Inbound Data Enrichment (IDE) feature to add information about the caller to the call as tags. Then, you can see the tags in reporting and use them with tag routing filters to rout...
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Call Tracking Tags
You can use a call tracking tag to dynamically insert tracking numbers into your websites and landing pages. If you use the call tracking tag together with a number pool, this dynamic number insert...
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Play Node
The Play node plays a message to the caller. Node Name: Enter a label to appear at the top of the node on the canvas. This information is also helpful for identifying nodes in the Call Details R...
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Target Groups [Video]
A target group is a group of targets that you can add to a routing plan as if they were one target. Target groups route calls to partners that have multiple call queues, campaigns, or inbound numbe...
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Different Ways to Collect ZIP Codes
When you want to use the ZIP Code of the caller for routing purposes, Ringba offers several options for collecting the caller's ZIP Code value: Using Ringba's Instant Caller Profile Using a "Gathe...
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TUNE
Most Ringba customers integrate TUNE (HasOffers) using 2 pixel events: On incoming call which fires a 'click' event in TUNE. On converted call which fires a 'conversion' event in TUNE. Ringba can...
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Profile Node
The profile node is a step you can add to your call flow to use Ringba's Instant Caller Profile to pull data-enriched information about the caller and add the data to your call as tags. Ringba’s In...