Amanda Cross

Use the menu node to present menu options to the caller and then make a decision based on the option the caller chooses.For example, if you accept calls from people looking for locksmith services, ...

You use Ringba’s Inbound Data Enrichment (IDE) feature to add information about the caller to the call as tags. Then, you can see the tags in reporting and use them with tag routing filters to rout...

Everflow is a partner marketing platform for companies to grow their business with partnerships, tracking, attribution, and analytics. Combined with Ringba's powerful call tracking technology, you ...

The Pixel node gives you the ability to send and fire pixels based on the call flow. For example, you can use this node to fire a pixel if the dial node fails and include specific information about...

When you want to use the ZIP Code of the caller for routing purposes, Ringba offers several options for collecting the caller's ZIP Code value: Using Ringba's Instant Caller Profile Using a "Gathe...

You can use a call tracking tag to dynamically insert tracking numbers into your websites and landing pages. If you use the call tracking tag together with a number pool, this dynamic number insert...

The Play node plays a message to the caller. Node Name: Enter a label to appear at the top of the node on the canvas. This information is also  helpful for identifying nodes in the Call Details R...

A target group is a group of targets that you can add to a routing plan as if they were one target. Target groups route calls to partners that have multiple call queues, campaigns, or inbound numbe...

Most Ringba customers integrate TUNE (HasOffers) using 2 pixel events: On incoming call which fires a 'click' event in TUNE. On converted call which fires a 'conversion' event in TUNE. Ringba can...

The profile node is a step you can add to your call flow to use Ringba's Instant Caller Profile to pull data-enriched information about the caller and add the data to your call as tags. Ringba’s In...