Amanda Cross

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  • Can I send calls to a Ringba customer using SIP?

    Yes! You can SIP forward calls in Ringba and include call data in the SIP headers. Use this pattern to access the number as a SIP endpoint:<number>@qeCpRfegq5Kefhp.sip.telnyx.comReplace <number> wi...

  • How can I join Ringba?

    You can sign up for a Ringba account at any time. Visit https://ringba.com/pricing and click the button to start with one of our plans or sign up for a demo. 

  • Publisher Registration

    Ringba's publisher registration tool makes it easy for publishers to take the initiative in forming a relationship with your company while saving you the time and effort of configuring the publishe...

  • User Roles

    A user's role determines the data and functionality the user can access in your Ringba account. This article contains the following sections: Available User Roles Admin Report Access Publisher Use...

  • Ringba Pricing Packages

    Ringba offers Business-, Professional-, and Enterprise-level pricing packages. All packages require a recurring subscription fee, plus usage charges that depend on the features you use. Ringba does...

  • How can I get the final URL to download a call recording?

    When Ringba records a call, you can download the recording by finding the Recording URL in the Call Details report or by getting the call logs using the Ringba API.Important: Accessing the recordin...

  • How do I add Instant Caller Profile to a call flow?

    Instant Caller Profile (ICP) is Ringba's data enrichment tool that retrieves data about a caller based on the caller ID and then adds those data points to the call as tags. You can use the tag valu...

  • How to send invoices to your buyer's email address

    Depending on how you set up your agreements with your buyers, you might need to send the buyer invoices to get paid for the calls you sent them. Ringba does not have an automatic feature to send in...

  • 6-NOV-2025: ICP Tags Being Replaced

    When you set up your account to request Instant Caller Profile (ICP) data on a call, you may receive hundreds of data points about the caller. Starting November 6, 2025, we’re improving ICP request...

  • Managing Number Pools

    You set up a number pool to contain a group of numbers from the same country to use on your landing page. When you install the JavaScript snippet for the number pool on your landing page, your land...