Sorry to hear this! All cancellations must be submitted via the Support Portal.
Use the following steps:
- From the Ringba dashboard, click the My Tickets button in the top toolbar.
- Create a ticket using the Cancel Service Request form. Alternatively, you can click this direct link.
Closing your account means you immediately lose access to all Ringba functionality and all data in your Ringba account, including call recordings. Your access does not continue through the end of your subscription period, so do not close your account if you still need access.
Important: You must download all the data you might ever want from your Ringba account before you submit this form. Once support processes your request, your account and your data cannot be retrieved, regardless of your subscription period.