Amanda Cross

An authentication is a tool in Ringba to refresh an authentication token when you're pinging an outside system. If an HTTP endpoint you use in your pixels or ring tree targets requires a dynamic to...

No, you cannot import outside call data into Ringba. Ringba is very serious about the integrity of our call logging data and we do not change, delete, or add outside data.If you need to unify data ...

Call recordings are audio recordings of your calls while they are connected to a target. You might use the call recordings for things like training or to investigate complaints.You can enable call ...

Congratulations on starting your pay-per-call journey! We are so glad you chose Ringba to help manage your calls and relationships. This article describes the first steps you should take to get you...

A ring tree target (RTT) is the part of a ring tree (RT) that represents an entity that can accept a call. Your ring tree pings all eligible RTTs at the same time to identify the highest bidder for...

The Ringba application offers several locations where you write syntax that can include tag tokens. The tag tokens are placeholders for tag values you want the application to include in the request...

Facebook lets you push data about conversions that happened in Ringba into Facebook Ads using Facebook's Conversions API.This article contains a step-by-step guide on how to set up and track your R...

The reporting panel is part of the Reporting screen. It appears at the very top of the screen, above the filters. You use the tools in this part of the screen to configure which data you want to in...

You use Ringba's custom scoring to receive information from your buyers during real-time bidding. The system sends a request to your buyer to check for agent availability and the score for the call...

This article describes how you can control how Ringba routes a call from the same Caller ID as a previously connected or converted call for a particular target. You can also configure duplicate cal...