Amanda Cross

This article describes tag routing filters. Tag routing filters evaluate the reporting tag values on a call against criteria you define to determine how to route the call. You can add tag routing f...

Very rarely, you might encounter a blocked call with a Reason of Recursive Call Route.This is an uncommon error, and not cause for concern if it happens occasionally. The call reached an unusual in...

RedTrack is an ad tracking and automation tool you use to centralize your performance metrics. You can integrate your RedTrack account with your Ringba account to include your call performance in y...

This article explains how publishers correctly implement real-time bidding (RTB) to successfully sell their calls on Ringba. This article is for all publishers, regardless of whether they have a Ri...

Ringba's Insights panel gives you a complete overview of your performance metrics and call analytics data. Here, you can generate detailed reports and view call data broken down by campaign,  publi...

Use the Hours node when you want to validate or make call-routing decisions based on hours of operation. Using the hours node lets you set hours of operation for your call flow without having to co...

The Jornaya node lets you ping Jornaya's TCPA Guardian service to pull information about whether a lead provided TCPA consent. This tool helps you avoid non-compliant calls and reduce the risk of T...

When you run ads on Snapchat, people can click them and visit your landing page. From there, they call your Ringba number and you convert the call. The Ringba-Snapchat integration lets you push dat...

The Target Dial Insights tool is a special report under your Insights tab. The Target Dial Insights screen shows an overview of how many dials, no answers, busy, error, and connected calls each tar...

URL parameters pass information directly into Ringba for reporting and integration with other software platforms. For example, you might want to pass an affiliate ID or keyword into Ringba. You can...