Amanda Cross

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  • Publishers: How to Implement Ringba RTB

    This article explains how publishers correctly implement real-time bidding (RTB) to successfully sell their calls on Ringba. This article is for all publishers, regardless of whether they have a Ri...

  • Why am I receiving emails about my subscription fee?

    Ringba sends emails about subscription fees if your credit card on file expires or can't process the monthly or annual charges for your subscription. These emails give you warning about the credit ...

  • Insights Overview

    Ringba's Insights panel gives you a complete overview of your performance metrics and call analytics data. Here, you can generate detailed reports and view call data broken down by campaign,  publi...

  • Hours Node

    Use the Hours node when you want to validate or make call-routing decisions based on hours of operation. Using the hours node lets you set hours of operation for your call flow without having to co...

  • Tag Routing Filters

    This article describes tag routing filters. Tag routing filters evaluate the reporting tag values on a call against criteria you define to determine how to route the call. You can add tag routing f...

  • Jornaya Node

    The Jornaya node lets you ping Jornaya's TCPA Guardian service to pull information about whether a lead provided TCPA consent. This tool helps you avoid non-compliant calls and reduce the risk of T...

  • Snapchat Integration

    When you run ads on Snapchat, people can click them and visit your landing page. From there, they call your Ringba number and you convert the call. The Ringba-Snapchat integration lets you push dat...

  • Target Dial Insights

    The Target Dial Insights tool is a special report under your Insights tab. The Target Dial Insights screen shows an overview of how many dials, no answers, busy, error, and connected calls each tar...

  • Why was my credit card declined?

    Ringba may decline some personal credit cards, especially those from Europe, Central American, or South America. Many personal credit cards from this area use 3D Security (3DS system) that adds an ...

  • Using URL Parameters as Tag Routing Filters [Video]

    URL parameters pass information directly into Ringba for reporting and integration with other software platforms. For example, you might want to pass an affiliate ID or keyword into Ringba. You can...