Ringba sends notification messages both through email and through the application interface, on the panel that appears when you click the Messages icon in the top toolbar. See Ringba Notification Messages for more information.

This article contains descriptions of the notifications Ringba sends. It contains the following sections:

• Notification Messages
  • Account Subscription and Billing
  • Authentication
  • Calls
  • Integrations
  • Numbers
  • Offers/Campaigns
  • Partner Users
  • Ringba Sales
  • TCPA Shield
  • Voicemail
  • White Label
• Notification Message Reference FAQ

Notification Messages

The following sections contain the list of notification messages, divided into categories for easier reference.

Account Subscription and Billing

• Account Downgraded: Account renewal fees could not be charged to your account and after multiple attempts it has been downgraded to a free plan.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Account Terminated: Account has been terminated.
• Account Unpaused: Your Ringba account has been successfully restored and numbers unpaused.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Account Renewal Failed: Account fees could not be charged and the account renewal attempt has failed.
• Credit Card Charge Failed: The system has failed to charge a credit card.
• Credit Card Attempts Exceeded: There were too many failed attempts to charge a specific credit card.
• Credit Card Approved: Notify card owner once it gets approved.

Authentication

• Failed authentication connection request: Your auth connection request has failed.
• MFA Disabled: Notify account admin when a user requests to disable their MFA.
• MFA Enabled: Notify account admin when a user enables their MFA.
• MFA Setup: Notify the user needs to set up MFA at account creation.

Calls

• Call Adjustment Job Finished: Your requested Call Adjustment Job has finished.
• Calls Blocked - No Targets: Calls are being blocked due to a lack of targets that are able to accept them at the moment.
• Calls Blocked - Low Balance: Calls are being blocked due to a lack of funds in your account.
• Conversion Adjustment Approved: Request to adjust call conversion has been approved.
• New Conversion Adjustment Request: There is a new request to adjust call conversion.
• Conversion Adjustment Rejected: Request to adjust call conversion has been rejected.

Integrations

• Integration Error: Something Happened with one of your integrations that requires your attention.

Numbers

• Numbers Deallocated: A set of phone numbers have been deallocated automatically and are no longer in service.
• Numbers Not Renewed: One or multiple phone numbers could not be renewed and an attempt will be retried.

Offers/Campaigns

• Payout Changed: Your payout on one of the campaigns has been changed by the administrator
  Offer or campaign was archived: An offer or the campaign have been archived and is no longer available for participation.
• Offer expiration reminder to Admins: Notify Admins that the offer will expire within 24 hours.
• Offer expiration reminder to Publishers: Notify Publishers that the offer will expire within 24 hours.
• Offer set to expire: Notify Publishers that the offer has been assigned the expiration date.
• Offer expired to Admins: Notify Admins that the offer has expired.
• Offer Invitation: Account admin has invited you to participate in the offer.
• Offer Participation Request Approved: Admin has approved publisher's request to participate in an offer.
• Offer Participation Request Declined: Admin has declined publisher's request to participate in an offer.
• New Offer Participation Request: Publisher has requested approval to participate in an offer.
• Offer paused: Offer has been paused and no longer routes calls.
• Publisher Joined an Offer: Publisher has joined one of your offers.
• Publisher Left an Offer: Publisher has left one of your offers.
• Offer re-enabled: Paused or Expired Offer has been re-enabled.
• Offer details updated: Offer has been changed by the administrator.

Partner Users

• New Buyer Registration: New buyer has registered though a public Buyer Registration Page.
• New Publisher Registration: New publisher has registered though a public Publisher Registration Page.

Ringba Sales

• Ringba Sales: Message from the Ringba sales team.

TCPA Shield

• TCPA Shield Out Of Requests: Your account has surpassed the number of monthly requests on your TCPA Shield Plan; the next requests will charge your account for the overage amount.

Voicemail

• You Have a Voice Mail: A caller left a voice mail.

White Label

• White Label CNAME Request: CDN creation failed: Unable to create CDN for white label portal.
• White Label CNAME Request: CDN successfully created: CDN for white label portal created successfully.
• White Label CNAME Request: CDN deletion failed: Unable to delete CDN for white label portal.
• White Label CNAME Request: CDN successfully deleted: CDN for white label portal deleted successfully.
• White label Theme Update: CDN Invalidation started: Started invalidating CDN for updating theme.
• White label Theme Update: CDN Invalidation complete: Successfully Invalidated CDN for updating theme.
• White Label CNAME Request: CDN update failed: Unable to update CDN for white label portal.
• White Label CNAME Request: CDN update successful: CDN for white label portal successfully updated.
• White label CNAME request: Domain ownership validation required: White label CNAME request accepted; please verify domain ownership.
• White Label CNAME Request: Domain validation failed: Unable to verify domain ownership; please update DNS configuration to proceed.
• White Label CNAME Request: Domain validation reminder: Please add the domain validation CNAMEs to your DNS configuration to enable white label CNAME.
• White Label CNAME Request: Domain validation successful: Your domain ownership has been successfully verified.