Amanda Cross

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  • How can I cancel my Real Time Bidding subscription?

    Real Time Bidding (RTB) is a main feature of Ringba's Enterprise subscription package. The simplest way to cancel RTB is to downgrade your subscription package to Professional or Business.Keep in m...

  • Recording Access

    Recording access is a security feature you use to control who has access to your call recordings. You use this feature to create credentials for an outside party (someone who does not have an activ...

  • 4 August 2026: Call Flows Q&A

    These are the answers to the questions asked during the Q&A session of the Go With The Flow - Optimize Your Campaigns (and PROFITS) with Call Flows webinar on Tuesday, August 4, 2026. Couldn't make...

  • Ringba Nonpayment Policy

    This policy applies specifically to your monthly or annual subscription fee. You likely pay other kinds of fees as well. See Types of Fees, Charges, and Recharges for a full list. If your credit c...

  • What is Ringba?

    Ringba helps businesses buy, sell, track, and optimize inbound phone calls.If you generate phone calls through advertising, Ringba shows exactly where every call came from, routes it to the right d...

  • How can I book a demo?

    Visit https://ringba.com/demo/ and complete the form to schedule a personalized demo of Ringba's incredible Call Tracking platform.We can't wait to show you Ringba in action! Tip: You can also visi...

  • Can I get ICP data for previous calls?

    You cannot request Instant Caller Profile (ICP) data directly for arbitrary phone numbers or past calls. However, as long as ICP was enabled when the call arrived, you can access that data later. W...

  • 23 June 2026: Interactive Voice Agent Q&A

    These are the answers to the questions asked during the Q&A session of the InteractiveVoice Agent: Say It, Don’t Press It webinar on Tuesday, June 23, 2026. Couldn't make it or want a refresher? Ch...

  • What tags contain the dialed number, caller ID, and if the call was a duplicate?

    You can find these pieces of data in tags on the call. The following token represent the tags you're looking for: Dialed number: [tag:DialedNumber:Number] Caller number: [tag:InboundNumber:Numbe...

  • Does Ringba have IVR?

    Interactive Voice Response (IVR) is a functionality to automatically interact with callers to get information from them or let them choose a menu option before a human answers the call. Ringba's ca...