Amanda Cross

Your password is the first line of security to prevent unauthorized access to your account. You enter your email address and secret password when you sign in to Ringba to prove you are authorized t...

This article describes the user types available to your Ringba account and links to step-by-step instructions for creating each type. You must be an admin user to create new users in your account. ...

This article answer the common questions asked about call recording with Ringba.This article contains the following sections: How long does Ringba keep call recordings? I saw the recording URL from...

TCPA Shield is a feature in Ringba to check phone numbers against a list of known litigators and settlement seekers. You can use TCPA Shield in three ways: Enable TCPA Shield in your Ringba campaig...

Yes! You can upgrade your Ringba subscription from Business to Professional or Enterprise at any time. Get the upgrade started by contacting Support through chat, submitting a general request on th...

Some users have access to multiple Ringba accounts. For example, a publisher user might have relationships with multiple brokers and so have a publisher user in each of their accounts.If you have u...

This article contains information on advanced options for displaying your number pool number on your landing page. The methods in this article require coding skill.Important: The basic procedure ex...

You can use our status page, https://status.ringba.com, to find out about scheduled deployments and system maintenance before they happen.  Ringba updates this status page every Wednesday afternoon...

Ringba requires you to configure multi-factor authentication (MFA) when you sign in to Ringba for the first time, or when you sign in for the first time after requesting a MFA reset. This article d...

A one-step Ring Tree Target is the default type. When you check whether a one-step Ring Tree Target wants to buy an incoming call, you send all the required information about the call. If the infor...