Amanda Cross
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Recent activity by Amanda Cross-
What is the process for a provider to build a custom Ringba integration?
Generally speaking, Ringba does not have a marketplace app framework. However, Ringba is 100% API-based, which means providers can build applications that work with Ringba using nothing more than a...
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How do I switch my account from annual to monthly billing?
You can submit a request to change the frequency of your subscription billing. Complete the Submit a Request form to make your request. A member of Ringba's Support team will assist you.
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Ringba API
If you have development resources, you can use the Ringba API to programmatically accomplish anything you can do in the Ringba user interface. Access to the Ringba API is included in all Ringba sub...
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Can I upgrade my Business plan to Professional or Enterprise later?
Yes! You can upgrade your Ringba subscription from Business to Professional or Enterprise at any time. Get the upgrade started by contacting Support through chat, submitting a general request on th...
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Onboarding Launch Kit
Audience: New Ringba users Goal: Prepare for Onboarding and launch your first practice CampaignWelcome to the Ringba community! We’re here to help you hit the ground running with the Onboarding Lau...
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What is a call's [callUUID]?
[callUUID] is shorthand for Ringba'a inbound call ID, a unique identifier that Ringba assigns to each and every inbound call. When you have questions about a call, sending Ringba's support team the...
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Can I get the carrier name from the caller ID?
Yes! Carrier name is one of the data points available from Ringba's Instant Caller Profile (ICP) feature that you can enable on your real-time bidding (RTB) campaign or add to your call flow.When a...
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What do I do if I get the Too Many Failed Login Attempts error message and can't sign in?
Wait 15 minutes before making any more attempts to sign in to your account.You receive this message when you attempt to sign in with incorrect credentials and/or MFA code three times over a short t...
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Can I send calls to a Ringba customer using SIP?
Yes! You can SIP forward calls in Ringba and include call data in the SIP headers. Use this pattern to access the number as a SIP endpoint:<number>@qeCpRfegq5Kefhp.sip.telnyx.comReplace <number> wi...
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How can I join Ringba?
You can sign up for a Ringba account at any time. Visit https://ringba.com/pricing and click the button to start with one of our plans or sign up for a demo.