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How to use your Ringba account.
Getting Started with Ringba [VIDEOS]
Learn how to setup your Ringba account, create your first Campaign, view Reporting and build your first IVR.
Call Tracking with Ringba gives you the ability to track all of your call campaigns with real-time precision analytics, intelligently route calls based on performance, and attribute specific traffic sources, keywords, and other data to your calls. All in real-time. Learn more about Call Tracking with Ringba Read our Call Tracking Product Overview
Ring Tree Overview
Ringba's Ring Tree technology gives you the ability to connect to programmatic call buyers and allow them to bid for your calls in real-time. Learn more about Ring Tree with Ringba Read the Ring Tree Product Overview
Instant Caller Profile
Ringba’s Instant Caller Profile data enrichment allows you to make data driven routing and pricing decisions, enhance call center performance, improve buyer return on investment, drive up your conversion rate, create retargeting audiences, and add additional revenue through the sale of your caller data. All before the caller hears the first ring. Learn more about [Instant Caller Profile data enrichment
TCPA Shield by Ringba
Ringba's TCPA Shield protects your lead gen / call business from professional litigators and settlement seekers by blocking their calls and scrubbing their numbers from your lead lists. Enable it for your Ringba campaigns, scrub phone numbers in bulk, or ping our ultra high speed APIs in real-time. Once you h
Inbound Data Enrichment
Ringba’s Inbound Data Enrichment (IDE) can be used to add information about the caller so you can see it on the report and utilize it for routing logic rules. The information must be collected and relayed to Ringba before sending the call to Ringba’s publisher number. For example; on a warm transfer, you can collect data such as zip code, age, name, health insurance or any other information that you need and this information will be sent to Ringba by sending a request and this will appear in R
Different Ways to Collect Zip Codes
When you want to use the Zip Code of the caller for routing purposes, there are 4 methods to collect a caller's Zip Code: Using Ringba's Instant Caller Profile (ICP) Using a "Gather" node with IVR routing Using Ringba's Number Pool technology Sending us data prior to transferring the call with Inbound Data Enrichment (IDE) Method 1) Use Ringba's Instant Caller Profile (ICP) ICP is a Ringba feature that has an extra cost, please contact your account manager if you would l