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Viewing, navigating and managing call reports.
Ringba’s Reporting provides immediate access to critical information for making data-driven decisions and optimizing your call flow. Reporting is available throughout the portal to give you immediate access to critical information you can use to make data-driven decisions for optimizing your call flow. Our numerous reporting interfaces let you quickly drill in and sort all of your data streams to gain actionable insights into your entire busine
Frequently asked questions about Reporting.
Reporting Tags allow you to group and sort by specific user data. Drilling deeper into the causes of conversions and which segments of users are the most profitable for your business. Tags are applied to calls and can be used in a variety of ways throughout the Ringba platform. Ringba automatically applies a variety of Tags to your call traffic. Users also have the ability to add Custom Tags. Custom Tags can be used for routing calls which makes them powerful tools for building dynamic call f
Information and call data in the Report can be adjusted and grouped using Reporting Filters. Ringba's state-of-the-art reporting system uses these filters to give you the ability to immediately drill-down to the metrics and data that is most important to your business. Filter vs Sorting Filtering refers to changing the set of data you are currently viewing. This can be done adding Reporting Filters, updating the Date Range, etc. Sorting refers to arranging the order of your current r
The Reporting Panel is where data in the report can be configured, grouped and filtered. When configuring Reports, the Reporting Panel has the following options: View Report As Choose the reporting for specific user by Role: Admin - View the report as an Administrator. Publishers - View the report as a Publisher. Buyers - View the report as a Buyer. Time Zone The UTC Timezone for the Report (default set to "Timezone" in 'Account Settings'). Date Picker Choose the Date Range
The Charting Report organizes data into bars and lines to show different data types for easy comparison. The bars on the chart are always represented by the number of calls for your current group selection. The lines are represented by the 6 other event types that you can show or hide using the ‘Events’ menu on the top bar. When hovering over any fixed data point on the chart, or a bar, an overlay will appear with the specific information. The overlay border is color coded to the data point it
The Calls Report groups and aggregates statistical information into easy to read totals and summary formatting. This report is useful for drilling deeper into the causes of conversions and which segments of users are the most profitable for your business. The Calls report is default sorted by the number of incoming calls and to provide a general overview of relevant information pertaining to the calls in the Report. It includes the most popular filters, and a drop down menu for selecting Report
Call Details Report
Call Details allows you to see all the individual information about your calls, what happened, the call record, attribution tags and events. From here, you can also listen to Call Recordings, block Phone Numbers from calling again, or add a custom Annotation Tags. Call Results can be quickly identified using the following color code: Green - Live Red - Blocked Yellow - Completed-No Conversion White - Completed-Conversion Details Call Details provides granular information about eve
Custom Reports are saved reporting configurations that can be quickly accessed from the main menu under "Reporting". Custom Reports can be created and saved by all users. How to Create a Custom Report To save your current reporting configuration as a Custom Report, click “Save Report As” under 'Edit Filters'. Give your report a name and click “Save”. The report will appear under the Reports tab in menu panel. How to Update a Custom Report To update a Custom Report by adjusting the r
The Ringba dashboard provides quick and easy access to the data and metrics that are most important to your business growth and success. Throughout the Ringba interface, Reports for specific Campaigns, Publishers, Targets and more. Campaigns Quick Reports Reporting for a Campaign can be quickly accessed by clicking "View Reports" under 'Actions' when in the 'Manage Campaigns' dashboard. Publisher Quick Reports Reporting for a Publisher can be quickly accessed by clicking "View Report